Privacy Policy
Privacy Policy
Last Updated: INSERT DATE
This website is run by BUSINESSNAME (owner: OWNERNAME), based in ADDRESS. I am the data controller for the personal information collected through this site, which means I decide how and why it is used.
Contact: EMAIL
• Contact form: your name, email address and the message you write. The form is provided by Elfsight.
• Bookings and consultations: the details you give me so I can arrange and carry out a session, which may include health and lifestyle information.
• Payments: For payments made by bank transfer, I see your name, the amount and the reference on my bank statement. I do not collect card details through this website.
• Website use: if you accept analytics cookies, Google Analytics records anonymised information such as the pages you visit, your device type, your approximate location and how you found the site.
I only use your information for the reasons below, and each has a legal basis under the GDPR.
• To reply to your enquiry: with your consent, or to take steps you have asked for before booking.
• To arrange and deliver consultations and take payment: to carry out our agreement.
• To keep records the law requires, such as accounts: legal obligation.
• To understand how the website is used and improve it: with your consent, through the cookie banner.
I do not sell your information, and I do not use it for automated decisions or profiling.
Information about your health is "special category" data under the GDPR. I only collect it with your explicit consent, and only what I need to support you.
Please do not put detailed health information in the website contact form. Share it during your consultation instead, where it is recorded in your client file and kept confidential. I will not share it with anyone without your consent, unless the law requires it or someone's safety is at risk.
I do not sell your information or share it for marketing. A small number of services help me run the website and process your information on my behalf:
• Google: Google Sites hosts this website and Google Analytics measures how it is used.
• Elfsight: provides the contact form and passes your enquiry on to me.
• My email provider: receives and stores the messages you send me.
These providers may store information outside the European Economic Area, including in the United States. Where that happens, they rely on safeguards required by the GDPR, such as the EU-US Data Privacy Framework or standard contractual clauses.
I may also disclose information if the law requires it.
A cookie banner appears when you first visit this site. I only set analytics cookies if you click Accept. If you click Reject, they are not set. Google Analytics shows me how many people visit, which pages they view and how they found the site. The reports are statistical, and I cannot identify you from them.
Cookies that are strictly necessary for the site and the contact form to work do not need your consent.
You can withdraw your consent at any time by clearing the cookies for this site in your browser settings, or by changing your choice in the cookie banner. See Google's privacy policy at https://policies.google.com/privacy for how Google handles this data.
• Contact form enquiries: up to 12 months after our last contact, unless you become a client.
• Client records: for as long as needed to support you and to meet legal and insurance requirements.
• Payment records: six years, as Irish tax law requires.
• Analytics data: up to 14 months.
After that, your information is deleted or anonymised.
Under the GDPR you have the right to:
• ask for a copy of the information I hold about you
• have it corrected if it is wrong
• have it deleted
• restrict or object to how I use it
• receive it in a portable format
• withdraw your consent at any time, without affecting how it was used before
To use any of these rights, email EMAIL. I will reply within one month and may ask you to confirm who you are. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with how I have handled your information, you can complain to the Data Protection Commission at www.dataprotection.ie.
This website is not aimed at anyone under 18, and I do not knowingly collect information from children.
I take reasonable steps to keep your information secure, but no transmission over the internet is completely safe. If a breach is likely to put your rights at risk, I will tell you and the Data Protection Commission as the law requires.
This site may link to other websites. I am not responsible for their privacy practices.
If I change this policy, I will update the date at the top of this page.
Email EMAIL or write to OWNER, BUSINESSNAME, ADDRESS.